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Usher

Job Summary:
Seats guests and handles difficult seating situations diplomatically, while following all Department Service Standards.
Insures the Events Center is maintained in a clean, sanitary and appealing manner, insuring conformity to health regulations.
Checks the room for proper seating order and checks neatness of seating area before show starts.
Sets up seat tags in The Events Center before show starts.
Removes seat tags after concert and help clean up the events center room after performance.
Handles difficult problems which arise during seating. Invokes a guarantee when needed.
Monitors the room for distractions or problems during the show.
Tracks guests who leave the Events Center and handles each situation properly.
Scan tickets as guest enters venue.
Greets guests and offers direction in locating their seats. Escorts full comps and guests who enter at show time to their seats.
Qualifications:
Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products.
Non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
High school diploma or equivalent preferred
At least one year in a guest service position
Literacy and fluency in English
Ability to handle multiple tasks
Ability to stand/walk for eight hours
Visual range must include near and far distances
Auditory range must include immediate environment
Above average communication skills
Above average reasoning skills
Ability to move chairs and tables easily


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