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Promotions Rep Lead

Job Summary:
Administers promotions inside casino in a lead position.
Essential Job Functions:
Implements training programs and exercises for the Promotions department in order to ensure superior customer service are maintained.
Works side by side with promotions associate employees as a representative on a regular basis, unless a Supervisor or Coordinator is not on shift. Promotions Associate Lead will lead the execution of promotions.
Executes promotions inside casino, assisting patrons participating in promotions.
Staffs special event registration areas.
Acts as a liaison between promotions coordinators and promotions associates on implementing execution plans.
Assists Events & Promotions Manager, Catering Manager, Promotions Supervisor and Promotion Coordinators with daily duties relating to promotions.
Ensures that promotion/event areas are stocked with necessary supplies and decorations, and secures items at conclusion of promotion/event.
Ensures collateral material for promotions and events is displayed prior to and recovered at the conclusion of each project.
Conducts inventory counts on casino floor and in warehouse.
Obtains and maintains winners release forms and enters them into systems for tracking purposes.
Tracks inventories and expenses for each assigned project.
Maintains record keeping for each project including tracking reports and analysis.
Act as a role model, and always presents oneself as a credit to Harrah's and encourages others to do the same.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
Licensed and authorized to execute promotions on the gaming floor.
Qualifications:
High school diploma or GED required. Some college preferred.
CMS experience required.
Microsoft office and Greg Davis (APS) experience preferred.
Must be able to deal with guests in a casino environment.
Casino experience required.
Must be able to get along with co-workers as a team.
Must present a well-groomed appearance.
Physical, Mental & Environmental Demands:
Must be able to maneuver to all areas of the casino, including in and around Pit areas.
Must be able to bend, stoop, reach, kneel, twist and grip items when necessary.
Must have the manual dexterity to operate a typewriter, computer, and 10 key adding machine, photocopy machine, fax machine and telephone.
Must be able to respond calmly and make rational decisions when handling guests' demands in a fast pace environment.
Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
Must be able to lift and carry 20lbs.
Harrah's reserves the right to make changes to this job description whenever necessary.
Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.

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