DR Cafe Supervisor

Job Summary:
Supervises activities of Room Service and Caf? outlets in a Dual Rate capacity.
Essential Job Functions:
Supervises the daily operation of Room Service and Caf? outlets per established policies and procedures.
Conducts pre-shift meetings, makes daily schedule adjustments and controls shift staffing levels to meet budgeted labor costs, supervises employees job performance (includes coaching and reinforcement).
Ensures proper training, supervision, and development of subordinates.
Monitors and controls physical and sanitary condition of assigned areas.
Assists in the completion of corrective action under the guidance of the manager to achieve revenues, operating expenses and GSRS rating.
Insures proper usage and requisitioning of operating supplies within established guidelines.
Maintains daily employee attendance and work records.
Inspects food service facilities to ensure compliance with state and local health laws and internal regulations.
Inspects and tastes prepared foods to maintain quality standards and sanitation regulations.
Works closely with employees and guests to correct concerns and issues regarding quality and services of food outlet.
Performs other duties as assigned.
Spends the majority of time interviewing, training, and selecting employees
Conducts Performance Reviews
Makes or recommends wage increases
Makes or recommends promotions
Provides for safety and security
Handles employees' complaints or grievances
Recommends disciplinary action or disciplines employees
Plans work
Supervises and monitors work
Monitors legal compliance with federal, state, and gaming laws
Minimum 4 years related experience and/or equivalent combination of education and experience with at least two years of supervisory experience.
Excellent interpersonal customer service, communication, team building and problem solving skills are required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to speaking effectively before groups of customers or employees of organization.
Skill in solving practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Skill in solving a variety of instructions furnished in written, oral, diagram or schedule form.
Physical, Mental & Environmental Demands:
Physically mobile with reasonable accommodations.
Must be able to lift and carry upwards to 5 pounds.
Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.
Manual dexterity and coordination to operate office equipment, including 10 key adding machines, personal computers, fax machines, and photo copiers.
Read, write, speak, and understand English.
Operate in mentally and physically stressful situations.
Respond to visual and aural cues.
Harrah's reserves the right to make changes to this job description whenever necessary.
Preference is given to qualified Rincon tribal members and members of other federally recognized tribes

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