Resort Ambassador (5)

In conjunction with the other members of thehotel operations team, Resort Ambassadors provide fun hospitality in a friendlymanner in accordance with the Harrah's Resort Southern California BASEstandards. Greets and assists each guestin a friendly and courteous manner when registering them and checking them out,as well as providing information and directions to guests regarding allservices available on property. Takes ownership of guest challenges and resolvesguest issues using service recovery tools.
? Previouscustomer service experience required.
? Proven trackrecord of a fun attitude and contagious personality.
? Requiresability to compile facts and figures, read and write in English, andcommunicate exceptionally both orally and in writing.
? Completelyopen to working any shift and any time as business demands.
? Must be ableto communicate in English both verbally and in writing.

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